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When a Wireless Water Meter fails to read meters or experiences data asynchronization, Ningbo Shidai Instrument Co., Ltd. typically diagnoses and resolves the issue from three dimensions: hardware, software, and network configuration.
Hardware Failure
Aging or damage to the communication module, sensors, or batteries inside the water meter can prevent data from being uploaded. Hardware component failure is particularly likely after extreme weather or prolonged use. Ningbo Shidai Instrument recommends regular maintenance and inspection of the equipment, and timely replacement of faulty components.
Network Configuration Errors
Incorrectly configured or incompatible network parameters of the water meter (such as APN settings and frequency band selection) will prevent normal data transmission. Ningbo Shidai Instruments' smart water meter system matches specific network protocols based on actual needs (such as scheduled uploads or real-time uploads).
Software/Firmware Version Mismatch
If the water meter's firmware version is outdated or defective, it may cause data processing errors. Ningbo Shidai Instruments recommends regularly checking and updating the water meter's firmware to ensure compatibility with the latest communication protocols and data processing programs.
Environmental Obstructions Causing Unstable Signals
In practical applications, if the water meter's installation location is obstructed by metal pipes, concrete walls, or underground coverings, the signal may be intermittent, resulting in intermittent meter reading failures.

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